 TECHNICAL BACKGROUND
OPERATING SYSTEMS: Microsoft Windows Vista Professional, Business, Home, Windows Media Center, Windows 2000, XP Pro, XP Home, NT 3.5 - 4.0, Millennium, 98, 95, 3.X, OS/2, UNIX, Novell NetWare, MS-DOS, Windows Terminal Server, Citrix, Linux, and others.
NETWORKING: Data Networks, Network Upgrades, Application Installation/Maintenance. Cisco Routers, Wireless Routers, Verilink CSU/DSU, Bay Ethernet switches. Microsoft NT Server, Windows Terminal Server, Windows Work Stations, Modem Pools and Hubs, CAT5 Cabling and Fiber.
Upgrades and installation of Compaq, IBM, Hewlett-Packard, Gateway, Dell, Micron, Acer and Clone Computers, Servers and Peripherals.
Conversion/Upgrade of major network systems to next levels. Internet and Intranet experience.
SOFTWARE: Oracle, MS-Office 2007 - 97, Word, Excel, Access, Powerpoint, Internet Explorer, Outlook, Front Page 2000/98, Netscape, TMS, Tracker, ADP, Horizon, CATS, Statman, DATow, Citrix, ACT!2000, Winfax, Norton Anti-Virus, System Works,, HTML, Unix, Lotus Notes, Recover NT 3.5, Partition Magic 5.0, Power Quest, DriveCopy, Extra, Winzip, Call Management and others.
CAREER PROFILE
Over 28 years experience in Network, Telecommunications and Computer Applications
- Extensive installation and implementation of hardware and software in a rapid response, real-time, transaction environment.
- Team Leader with extended project management experience in implementation/support.
- Technical troubleshooter and resource with on-call, high stress responsibilities.
- Completed in-place, hardware/software conversion, upgrade and maintenance.
- Strong troubleshooting experience, heavy phone and final problem resolution.
- Broad Internet, Intranet, Web and E-business integration experience.
- Experienced in project planning, analysis, technical design, and final results.
- Conducted training programs directed to technical applications and user requirements.
- Developed communication, organizational and presentation skills.
 DAVE DEWBRE CAREER SUMMARY
Holland Systems, Lansing, MI 1998-2001 -Senior Network Analyst
- Responsible for installation, maintenance and technical support for www.unitedroad.com, the Wide Area Network (WAN) for Holland Systems at 66 physical locations in the US.
- Manage all design, configuration, implementation, testing and final sign-off of hardware and software utilized on the Network including enhancements and de-installation of old equipment.
- Completed site analysis, set-up guidelines, procedures for NT Server/workstation installation.
- Troubleshooting and technical problem resolution for comprehensive transaction routing system including Server/Workstations, memory management and connectivity for various software and hardware enhancements. Configured & deployed Cisco Wireless router solutions on the WAN.
- Design/implementation of Y2K strategies for City of Pontiac, MI and Data Acquisition Depts.
- Insure consistent performance, quality and productivity from Network alignments.
City of Detroit, Detroit, MI 1996-1998 -Senior Network Technician
- Responsible as a development, implementation and technical resource for the start-up of the Detroit Resource Management System (DRMS) directed to a municipal systems network.
- Provided project support and determined capabilities/capacity of necessary hardware/software configuration prior to systems start-up.
- Configure Windows, Novell Netware and NT Servers into system conformance.
- Troubleshooting, maintenance and correction of hardware, software in installation phase.
- Administer, manage and upgrade Intranet Ware and Servers.
- Administer, manage several Novell Netware 4.1 and Windows NT 4.0 networks in Detroit.
- Provide PC/Mac support to 3500 municipal Users including upgrades, troubleshooting, enhancement of software and hardware and management of technicians directed to PC repair assignment.
Jackson National Life Insurance , Lansing, MI 1995-1996 -Senior Network Technician
- Responsible for maintaining optimum service levels including hardware/software support, installation, troubleshooting, diagnostics and virus control.
- Participated in design and installation of security systems, implemented remote installations and access security sub-systems.
- Installation/technical upgrades of CAD engineering workstations and HP plotter systems.
- Set-up of LANtastic network interfacing to a Novell Network for Employee Travel reservations.
- Upgrade installation of Windows 95 in 11 regional offices in 10 states.
Spectra Graphics, Inc., Sacramento, CA 1984-1995 -Technical Services Manager
- Responsible for maintaining optimum technical service levels for internal/external divisions.
- Configuration, installation and maintenance of PC graphics workstations, multi-media workstations for Broadcast TV, CAD/CAM, Photo Imaging and Destktop Publishing facilities.
- Developed internal BBS for technical support and training of employees/clients on Internet.
- Modification and retrofit of Tool Trucks to Mobile PC service/enhancement Units.
- Identify, troubleshoot and resolve technical problems as corporate resource.
- Manage personnel evaluations, costs, budget support, training and action/objectives plans
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